When, how much, and how do I pay ?
One time payment of £450 to cover your website creation is made once the site is set up, online, and following a Skype training session (1h30 – 2hrs) to enable you to add and manage the content of the website yourself. This payment includes 1 year’s domain name + hosting + technical support, to help you with any web enquiries you may have in the first year.
Annual payment of £49 to cover domain name + hosting renewal + Technical Support starts 1 year after the date at which your website was set up.
All billing is done through PayPal so that customers can pay by credit card or PayPal account.
Can I order extra domain names?
Yes – some hypnotherapists may wish to purchase additional domain names forwarded to their website (.com .org or .uk etc) – these cost £15/year/additional domain name.
What is Technical Support ?
The annual payment of £49 includes Technical Support which means you can contact us at any time by email regarding anything to do with your website. We do our best to resolve any issues as quickly as possible within our technical capabilities. You may have had a Relaxation CD recorded and wish to add it to your website as a download, or you have forgotten how to amend text – this is where you need our Technical Support.
Can I change my website’s theme?
Yes – you are free to change your website theme from the GeneratePress theme we use to any theme you wish although we don’t support issues arising from using other themes than GeneratePress.
What if I already have a website ?
If you already have a website and want it upgraded to a CPHT WordPress website then the cost is also £450 as obviously the website has be completely recreated. The files for the new website will be installed on our 1and1 servers, and we will need to transfer your current domain to our 1and1 hosting package. This is very easy to do and we take care of the transfer ourselves.
What if I already have a domain name(s) and wish to keep it (them) where they are?
If you have already purchased one or more domain names with another Domain name provider (123Reg, Godaddy, 1and1 or whoever) but don’t wish to transfer them to our CPHT 1and1 Hosting then no problem, they can stay where they are and we will simply forward them to your new website hosted on our CPHT 1and1 Hosting. The cost thereafter of the Hosting / Technical support is at the reduced rate of £39/year.
If you only have one domain name purchased elsewhere then we do recommend transferring it to us as it will be more cost-effective and less hassle for you just dealing with CPHT Websites.
What if I wish to recuperate my domain name?
You reserve the right to recuperate your domain name at any time should you wish to transfer your domain name to another Hosting Provider or separate 1and1 Hosting Package. CPHT Websites reserve the right to cancel a domain name if the annual hosting and domain name renewal fee of £49/year is not paid 2 months after billing.
How do I cancel my domain name / hosting ?
You can cancel your domain name / hosting renewal at any time at no extra cost at which point your website is taken offline. No reimbursement is made for the months remaining till the end of the renewal period, and you are responsible for retrieving all content of your website should you wish to recreate it with another Host Provider. You can ask CPHT Websites to release your domain name to you should you wish to incorporate it into your own hosting package, or allow us to cancel the domain name.
Will I be on the first page of Google?
Being powered by WordPress and Responsive (mobile friendly), your website already scores points with Google, and there are also some simple steps you can take which will improve your page ranking (see Making your site SEO friendly) . In addition, we install an SEO plugin on your website which allows you to Edit the SEO title and description of your “Google snippet”. However, the actual SEO ranking of your website depends on a host of factors exterior to CPHT Websites (how well written and informative your website is, how often you post new articles on your Blog, incoming links, age of website etc), and CPHT Websites is not responsible for Google page rankings.
Where can I find images for my website?
For free images we recommend pixabay.com or unsplash.com. These images on Pixabay and Unsplash are released under the Creative Commons CC0 licence and may be used freely for websites and printed format. The licence does NOT include the right to use Trademarks, logos, or brands / People’s images if they are recognizable / Works of art or authorship that appear in photos without consent (see model Release Restrictions for Pixabay and Unsplash) so it is advisable to use landscapes, objects, plants, abstract images etc. instead.
Who is responsible for the website images and content ?
CPHT Websites does not supply text/image content for website and you remain responsible for ensuring your have the right to use any text and images which appear on your website and are responsible for any copyright infringement issues which may arise otherwise.
Are there any Terms and Conditions for website content ?
Yes, these can be found here.